Allergan
Question
Base on the company ALLERGAN PHARMACEUTICALS...
Analyze how people, information, and information technology help the company remain competitive in their industry.
Analyze Porter’s Five Forces Model in relation to competition within the industry of that corporation.
Evaluate how supply chain management systems, enterprise resource planning systems, and customer relationship management systems are currently used, or could be used, within the organization.
Evaluate how a database management system and a data warehouse are currently used, or could be used, within the organization.
Analyze how the five agent‐based technologies are currently used, or could be used, within the organization.
Evaluate which of the nine major e‐commerce business models are currently used, or could be used, within the organization, and synthesize how these could work together to create value within the organization.
Analyze how the organization could benefit from using the systems development life cycle (SDLC), and what type of projects within the organization could benefit from this process.
Evaluate the phases of business continuity planning as they relate to the organization.
Analyze how the organization could use emerging trends such as Bluetooth, Wi-Fi, cell phones, and RFID to remain competitive in the future.
Evaluate measures that the organization takes, or could take, to ensure information is protected and free from security vulnerabilities


Solution
Allergan Pharmaceuticals
Allergan is a pharmaceutical company
operating globally with the job of developing, commercializing and
manufacturing of branded devices, pharmaceuticals, and biological products to
be used by the patient in the entire world. Different personnel have been
employed by the firm to help in production and distribution processes. Being a
strong organization and dealing with a large number of customers requires
well-trained and qualified personnel. However, the company has implemented
other measures to ensure information is being shared among the branches which
are distributed all over the world. Information technology has helped the company
to implement good machines that can assist in the production process. Also
having different branches requires coordination where information technology
have come in place to assist in communication and sharing of files. The
technology has helped the company to meet the best quality and standards in
production and marketing of the products all over the world thus able to face
the competitive market.
Porter’s five forces analysis
This is a model used to evaluate
organization stages of the competition in the business strategy development and
within the industry. The forces include the bargaining power of suppliers where
the organization can meet the needs of the supplier thus more sales will be
made. Next force is the threat of new entrants where the organization should
ensure quality products are produced thus no new entrance that can take over
the market share. Another force is bargaining power of buyers where the company
should ensure they produce products that buyers can manage to buy while on the
market. Next force arises from the threat of substitutes where the organization
should ensure their product meets the market standards. Next force arises when
there is rivalry within the industry which can lead to bigger loss as many
employees may quit if there are no good health working conditions (E. Dobbs, 2014).
Supply chain management systems
This process involves having an overview
on how resources regarding materials, finances, and information move from
manufacturer to supplier to retailer to wholesaler and finally to consumer.
Supply chain management helps to integrate and coordinate these flows within
the organization and to other branches in the world (GUPTA & LAXMI, 2015).
Enterprise resource planning systems
Enterprise resource planning involves the
process of integrating business process by using a core or central operating
system which governs and manages another process. If the company upgrades the
technology to an ERP system, this will help in managing other sub-branches and
regulate the flow of information (GUPTA & LAXMI, 2015).
Customer relationship management
systems
CRM refers to strategies, practices, and
technologies implemented within an organization to manage and analyze customer
interactions and data processing within the customer lifecycle, with the
purpose of upgrading business relationships. The process also helps with
customer retention and thus more sales will be generated. The organization can
use this model to attain a bigger market from the high sales made.
Database management systems
Database management systems refer to the
technology implemented to create, store, retrieve and update data about
customer’s records and other information relating to an organization. This
system has helped the firm to keep records of their sales and conduct company
evaluation depending on the number of customers served by this system (Assunção et al., 2015).
Data warehousing
Data warehouse refers to a system that is
used to conduct data analysis and generates reports on the progress of the
business. The organization should use this technology to evaluate themselves
and able to do rating compared to other competing companies. The information
needed by the firm can be accessed from one central location carrying data from
all other departments and branches within the company (Assunção et al., 2015).
Agent-based
technologies
There exist different types of agent-based
systems that can be implemented in the organization to help in the decision
making. These agents include a rational agent, Model-based reflex agent, and
simple reflex, goal-based, Utility-based agents. All these systems use
artificial intelligence to learn advice and execute tasks using human thinking.
The organization will be able to attain greater sales due to quality products
once these systems are used (Paolucci
& Sacile, 2016).
Electronic commerce business model
The organization implements
business-to-consumer business models. Products are produced by the
organization, and then given to distributors and suppliers who ensure the
products reach customers to their respective places. The value of the
organization can be achieved through this model by ensuring there are
coordination and communication between the organization, suppliers, and
distributors. By this means more sales will be made making the company face the
competitive market (GUPTA
& LAXMI, 2015).
System development life cycle
This process of software engineering and
information systems that can be used in an organization to help in the process
of analysis, planning, design, maintenance, implementation, deployment and
testing of an information system. The organization can achieve the set goals
and be able to utilize the system created through this process to manage and
increase the productivity. However, implementation of such system may be costly
at the start, but it is an information strategy that can change the operations
of the organization. Through the use of such technology puts the organization
in a favorable position to compete with other organization within the world.
Also, starting and growing organization producing the same products will be
stripped off the market when the system is absorbed in the organization (GUPTA & LAXMI, 2015).
Phases of business continuity
planning
To conduct continuity planning within such
bigger organization may be hard to achieve and different factors need to be
considered. This process gives rise to five phases that should be used to
ensure a good plan is achieved. Phase one involves evaluating the risks. Risk assessment needs to be conducted by
managers within this organization to identify areas that need to change or
upgrade. The second phase involves analyzing the risk faced. The Allergan
Company should conduct the business impact analysis (BIA) which will help the
organization to generate the impact to be felt in case such risks occur. For
the company to be a competitive advantage, ways should be provided to show how
the processes will continue to run without areas affected by risks. Phase three
involves designing the strategy. The company should come up with remedies
strategies to be used to prevent risks experienced. Next phase requires the
organization to plan for execution and development. Here the documentation of
strategies implemented needs to be stated well. Then the staff members should
be given the set plan to follow in case such risk occurs again. The final phase
involves testing to measure the success. The organization should conduct
hypothesis tests to evaluate whether the plan serves the intended purpose.
Emerging trends
Emerging trends can be used within the
organization to improve the operation of the business. The company should
implement Bluetooth technology to enhance information sharing between employees
within a small geographical area. When Wi-Fi technology is implemented within
the firm file sharing and communication will be made easier. Also, the staff
members will manage to conduct research over the Internet in the process of
achieving quality in products produced. Equipping staff members with the latest
models of cell phones will enhance communication within the organization and
during field research. Use of Radio-frequency identification (RFID) will help
the organization in keeping track on the products in their delivery stage. The
firm should implement those technologies to manage the competition from other
firms (Assunção et al., 2015).
Cryptography
Cryptography refers to the process of
encrypting and decrypting data shared over a network through the use of a
secret key. Different keys can be used to achieve this process which includes
private and a public key that is shared by both parties communicating. The
encrypted information is always secure from vulnerable attacks by the intruder
because the key used to encrypt data is also visible to sender and receiver.
Different programs have been provided to ensure the security of information
shared over the internet. A bigger company like Allergan should ensure they
find the best solution towards preventing attacks as they deal with crucial
information about their customers. A company can experience a downfall once
their information is leaked by an intruder who penetrates the system (Stallings, 2014).
Conclusion
Different technologies have been used by
the firm to achieve its success and manage the higher competition in today’s
market. However, the organization should invest in other modern technologies so
as to achieve high production and thus more sales. It is evident that
information plays a wider role in the running of an organization. Information
is crucial, and therefore data encryption should be the vital key to every
organization. One organization may undermine the other by leaking other
organization so that market can be evenly distributed. To attain good running
of process technology should be the main factor to consider especially in such
a bigger organization dealing with big data. Best information system practices
always produce good results especially with the technical team to handle the
technology used.
References
E. Dobbs, M. (2014). Guidelines for
applying Porter's five forces framework: a set of industry analysis templates. Competitiveness
Review, 24(1), 32-45.
Assunção, M. D., Calheiros, R. N.,
Bianchi, S., Netto, M. A., & Buyya, R. (2015). Big Data computing and
clouds: Trends and future directions. Journal of Parallel and Distributed
Computing, 79, 3-15.
Paolucci, M., & Sacile, R.
(2016). Agent-based manufacturing and control systems: new agile
manufacturing solutions for achieving peak performance. CRC Press.
GUPTA, R. S., & LAXMI, V.
(2015). Software Development Life Cycle (SDLC) Implementationin Information
Technology & Management. International Journal of Recent Advances in
Information Technology & Management, 1(1).
Stallings, W. (2014). Cryptography
and Network Security: Principles and Practice, International Edition:
Principles and Practice. Pearson Higher Ed.




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